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Installation Support Technician
Install and configure Komutel software remotely
Ottawa, Ontario, Canada
Entry Level
4 months ago
SPIDR Tech (Versaterm)
SPIDR is a platform that transforms law enforcement agencies into data-driven police organizations
Job is no longer active
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✨ About The Role
- The role involves installing and configuring Komutel software remotely
- Analyzing and resolving problems related to start-ups and incidents, recommending necessary measures
- Providing training to users and documenting interventions with clients
- Ensuring the transfer of project information with the customer service department
âš¡ Requirements
- Experience in computer technology or relevant studies/experience, with knowledge of SQL
- Ability to work well under pressure and without constant supervision
- Strong customer service skills with a customer-oriented approach
- Excellent communication skills, professionalism, and diplomacy
- Availability to travel and bilingualism are assets for this role
Installation Support Technician
Ottawa, Ontario, Canada
Support
Job is no longer active
About SPIDR Tech (Versaterm)
SPIDR is a platform that transforms law enforcement agencies into data-driven police organizations