Engineering Manager

About Us

For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, the development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

Komutel , part of Versaterm Public Safety, is a software organization that has been in business for over 20 years. During that time, we have built an enviable reputation for providing industry-leading communications solutions to support mission-critical public safety services in communities across Canada. Our clients include Police, Fire, and Public Safety Access Point agencies, who depend on our software and on our exceptional 24/7 support to keep their communities safe. We, in turn, depend on our team of top-notch professionals to deliver and exceed our clients' expectations.

This is an exciting time for us! J oin us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.

The Role

We are seeking a n engineering manager , responsible for overseeing our Komutel emergency call management solutions, leading a team of talented engineers through a technical and organizational transformation, as well as a significant increase in scale. This full-stack team will oversee everything from system architecture to user interface, API tier, Service tier, and data tier.

You will partner with our product management team to continuously refine and enhance our product offerings for our customer base ; and you will collaborate with our deployment team to deliver our products to customer sites. If you are an experienced player-coach who enjoys coding and strives to create a better tomorrow for engineers, this role is perfect for you.

We are seeking smart, passionate, driven, and compassionate leaders to join the leadership of the Komutel team.

Responsibilities:

• Lead and manage a team of engineers, providing guidance, mentorship, and performance feedback.

• Foster a culture of innovation and collaboration within the team

• Define and drive engineering best practices, coding standards and processes to ensure high-quality deliverables.

• Collaborate with product management, design, and other stakeholders to define project requirements and priorities.

• Oversee the full software development lifecycle, including planning, execution, and delivery.

• Develop and implement quality assurance strategies and processes to ensure the delivery of high-quality products.

• Define and enforce testing standards, including automated and manual testing practices.

• Foster a culture of continuous improvement and innovation within the engineering team.

• Act as system architect and software development (systems/application developer) technical expert.

• Identify and address any technical or team challenges that may arise, finding effective solutions.

• Manage resource allocation and project timelines to ensure successful and timely project completion.

• Stay updated with industry trends and emerging technologies to drive strategic initiatives and improvements.

• Align processes and procedures with overall Versaterm goals and direction.

Qualifications:

• 3+ years of People Management experience

• 10+ years of Software Development experience (Full Stack)

• Proven experience as an Engineering Manager or in a similar leadership role within a software development environment.

• Strong technical background with hands-on experience in software development and architecture.

• Excellent leadership and team management skills, with a track record of successfully leading and growing engineering teams.

• Strong problem-solving abilities and a proactive approach to overcoming challenges.

• Strong communication , decision-making, and influencing s kills

• Knowledge and usage of Jira, Azure DevOps or similar development management platforms is required .

• Excellent oral and written communication skills in French and English

• Computer science degree, diploma, or equivalent experience

Nice to Haves:

• Experience with architecting and developing cloud-based SaaS products using AWS, Microsoft Azure or equivalent technologies

• Familiarity with tools such as Terraform, Azure ARM templates and similar technologies

• Familiarity with ISO, SOC 2 or other high regulation procedures

• Preference for experience and familiarity with C#, C++, Delphi, Javascript /Typescript

• Previous experience in GovTech or Public Safety Tech is a plus

Equal Opportunity:

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com .