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Account Manager, CAD/RMS

Enhance customer experience by implementing add-on functionality for the product suite.
Ottawa, Ontario, Canada
Senior
1 month ago
SPIDR Tech (Versaterm)

SPIDR Tech (Versaterm)

SPIDR is a platform that transforms law enforcement agencies into data-driven police organizations

1 Similar Job at SPIDR Tech (Versaterm)

✨ About The Role

- Partner Success Specialist role is crucial in shaping customer experience and satisfaction for all client initiatives after initial onboarding - Responsibilities include managing client product upgrades and providing non-technical support for clients using Versaterm Public Safety product line - Collaborate with client evolution teams to identify opportunities to enhance customer experience and implement add-on functionality - Requires understanding of public safety software systems, Canadian law enforcement practices, and project management expertise - The position could be based anywhere in Canada with a preference for the Ottawa head office

⚡ Requirements

- Ideal candidate should have a background in public safety and experience working with Versaterm products - Must have prior experience managing project teams and providing support for users of public safety software systems - Strong communication skills in English are essential, French language skills would be an asset - Ability to multitask, prioritize, and manage time efficiently - Passion for public safety and a desire to go above and beyond to meet client demands
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Account Manager, CAD/RMS
Ottawa, Ontario, Canada
Sales
About SPIDR Tech (Versaterm)
SPIDR is a platform that transforms law enforcement agencies into data-driven police organizations