Client Services Coordinator

Client Services Coordinator

Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!

We are hiring full time permanent Client Services Coordinators to work at our Mississauga office. These coordination pros keep nurses, PSWs, clients, and community partners connected while solving problems, managing schedules, and handling all the behind-the-scenes magic!

Full time day shifts are available: (approx. 7:00 am - 3:00 pm and/or 8:00 am - 4:00 pm).

By joining Spectrum Health Care you will be part of one of Canada's Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the HCCSS representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

• Minimum 2 years office experience with high school diploma or equivalent
• Excellent customer service and communication skills in English (additional languages an asset)
• Proficiency in Microsoft Office and ability to learn new software quickly
• Experience in healthcare industry preferred but not required
• This is a fully in office role

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.