Planning Manager, Service And Warranty

Planning Manager, Service And Warranty

Do you get excited about making sure riders around the world have the spare parts they need—when they need them? Are you energized by leading high-performing teams and driving change across planning? If you love bikes, planning, and leading with purpose, we want to talk to you!

How you'll make a difference

• Lead a high-performance team of global demand and supply planners for spare parts
• Collaborate with purchasing, quality engineering, and global customer support teams to identify and implement process improvements that elevate rider support.
• Oversee and prioritize global improvement projects focused on optimizing centralized inventory and enhancing fulfillment efficiency.
• Develop and execute spare parts planning strategies that support global business objectives.
• Own escalation pathways and develop proactive solutions for risks identified in the supply plan.
• Provide leadership and mentorship to planning team members, promoting professional development and succession planning.
• Track and report on team KPIs to ensure alignment with strategic goals and operational performance.
• Collaborate with product teams and communicate New Product Introduction (NPI) milestones across the business.

What you need to win

• Bachelor's degree in Supply Chain Management, Business, Statistics, or a related field.
• 5-7 years of experience in supply planning, financial forecasting, or a similar role.
• Proven leadership experience in operations and planning, with a track record of building and developing teams.
• Experience with S&OP processes and change management.
• Ability to lead cross-functional collaboration and drive process improvement.
• Excellent communication skills and a knack for motivating teams and influencing stakeholders.
• Strong working knowledge of Oracle and related business intelligence and analytical applications.
• Expertise in BI/Visualization tools (Tableau, PowerBI, etc.).

Benefits

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.

Benefits include:

• Competitive pay with annual performance-based reviews for continued growth and recognition
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan
• Dental and Vision plans
• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
• Annual Profit Sharing: Share in the rewards of our collective success through our profit sharing program, with contributions made directly to 401(k) accounts.
• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Employee Assistance Program that provides access to individualized mental well-being care
• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
• Up to $9,000 annually in Career Development & Degree Assistance
• Up to $250 annually in Fitness & Wellness Reimbursement
• Industry Pro-Deal Discounts and Perks

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!