Italian Customer Support - Remote Eligible

Customer Support Team Member

Are you ready to be part of a global leader in the jewelry industry, renowned for crafting timeless and iconic pieces loved worldwide? We are looking for fluent Italian speakers to join our customer support team and provide exceptional assistance to customers of a prestigious international jewelry brand!

Responsibilities

1. Provide support on inquiries and complaints by phone, email, or chat
2. Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
3. Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
4. Strive for client retention and loyalty and aim for a positive response to the customer's inquiry