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German Customer Service Representative - Lisbon
Assist German-speaking customers with product and service inquiries via multiple channels
Lisbon
Entry Level
3 weeks ago
Job Title
We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You'll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.
Responsibilities
- Provide support and advice to customers regarding products, services, and orders.
- Manage inquiries across multiple communication channels.
- Ensure adherence to company standards while handling sensitive information.
- Collaborate with team members and other departments to resolve issues efficiently.
- Monitor customer interactions to provide feedback for continuous improvement.