Entry Level Customer Service Specialist - Remote Eligible

Redefine Your Career in Customer Service – Make a Real Impact Every Day

At AO, we believe customer service is more than answering questions—it's about building trust, providing peace of mind, and making a meaningful difference in people's lives. If you're passionate about helping others and ready to grow in a purpose-driven, high-growth career, we want to hear from you.

Your Role

As a Customer Service Specialist, you will:

• Support & Guide – Help clients understand their life insurance benefits and coverage details.
• Provide Solutions – Assist with policy changes, claims, and account updates tailored to each client's needs.
• Build Relationships – Maintain ongoing connections with clients to ensure they feel valued and supported.
• Be a Trusted Resource – Act as the primary point of contact, addressing questions and concerns with empathy and professionalism.

Your Career Path

• Start in Client Support – Master our processes, tools, and service standards.
• Advance into Leadership – Mentor and guide a team of customer service professionals.
• Grow with Performance – Your advancement is based on skill and results, not tenure.

Why Choose AO

• Purpose-Driven Work – Provide support that truly impacts families' futures.
• Work Anywhere – 100% remote; your office is wherever you have Wi-Fi.
• Career Growth – Clear path to leadership with training and mentorship.
• Recognition & Rewards – Earn incentives, bonuses, and even luxury travel opportunities (past trips include Dublin, Dubai, Ibiza, and Tulum).
• Continuous Development – Access ongoing professional training and coaching.

We're Looking For

• Compassionate, people-first professionals with strong communication skills.
• Organized, detail-oriented problem-solvers.
• Team players who can also work independently.
• Resilient, adaptable individuals eager to learn and grow.

This is more than a customer service job—it's a career with purpose, flexibility, and unlimited growth potential. Apply today and start making a difference in clients' lives while building your future.