Customer Service Specialist - WFH - Remote Eligible

Job Title

This isn't just another remote position—it's a chance to build a meaningful, long-term career while helping people. You'll work directly with union members who have already requested information about their benefits. Your role is to make sure they understand their options, answer their questions, and guide them through the process with professionalism and care.

On a daily basis, you'll connect with members by phone or video, schedule appointments, walk them through their available programs, and complete the necessary follow-up and paperwork. Every interaction matters—because the coverage you help put in place directly impacts the lives of the families you serve.

Benefits

Earn While You Learn – Weekly pay plus bonuses (first-year average ~$55K)

Career Growth – Leadership and advancement opportunities built into the role

Flexibility First – Design a schedule that fits your lifestyle

Work From Anywhere – Fully remote with complete digital support

Residual Income – Renewals provide long-term financial stability

Health Coverage – Comprehensive benefits package included

Real Training & Mentorship – One-on-one guidance, not just a handbook

Recognition & Rewards – Annual company trips (previous destinations: Puerto Rico, Cancun, Disney, Las Vegas, Bahamas)

Requirements

Strong communication skills and a genuine interest in helping others

Solid organizational and time-management abilities

High school diploma or equivalent (college or higher education a plus)

Customer service or client-facing experience is helpful, but not required