Customer Service Representative - Remote - Remote Eligible

Turn Purpose Into Pay — All From Home

Tired of jobs that feel meaningless or routine? Step into a career that empowers you to help families protect what matters most — all while building your future on your terms.

For over 60 years, we've specialized in delivering life and supplemental insurance to working families across the U.S. and Canada. Through trusted relationships with unions and associations, we've built a reputation for care, integrity, and results. And now, we're hiring.

What You'll Be Doing:

You won't be cold-calling strangers or chasing leads. The people you'll speak with have already shown interest in learning more. Your job is to provide clarity, guidance, and trustworthy support as they make important financial decisions.

Your responsibilities:

• Contact warm leads to schedule consultations (phone or video)
• Lead virtual sessions to understand client needs and explain benefit options
• Assist with applications and ensure accurate submission
• Provide follow-up support to ensure clients feel confident and informed
• Take part in team trainings to continually improve your skills and earning potential
• You care about people and want your work to have purpose
• You're confident speaking with others and building trust
• You can manage your time and stay organized without constant supervision
• You're coachable, goal-oriented, and ready to grow
• Experience in customer service, education, sales, or healthcare is helpful but not required
• You're eligible to work in the U.S. or Canada

What You'll Gain:

• Remote Freedom: Work from home or anywhere with a reliable internet connection
• Stable Income: Weekly pay with extra bonuses based on performance
• Career Progression: We promote from within — based on what you deliver
• Health Benefits: Available after probationary period
• Incentive Travel: All-expenses-paid trips to exciting locations
• Community: Join a team that celebrates purpose, growth, and shared wins

If you're looking for more than a paycheck — if you want to grow, give back, and work with meaning — this is your next move.