Customer Service Rep - WFH - Remote Eligible

Job Opportunity

This isn't just another work-from-home job—it's an opportunity to build a meaningful career helping people. You'll be connecting with union members who ask about their benefits, making sure they understand their options, and guiding them through the process in a clear and supportive way.

Your day will include conversations with members over the phone or video, scheduling appointments, walking them through benefit programs, and following up with the right paperwork and quality checks. Every interaction matters—because for the families you're helping, the benefits you explain make a real difference.

Why You'll Love It Here

Earn while you learn – Weekly pay plus performance bonuses (first-year average ~$55K)

Grow your career – Leadership and advancement opportunities are built in

Flexibility first – Create a schedule that fits your lifestyle

Work from anywhere – 100% remote role with full digital support

Residual income – Build long-term financial stability with renewals

Health coverage – Comprehensive benefits package provided

Real Support – One-on-one training and mentorship, not just a handbook

Recognition & rewards – Annual company trips to exciting destinations (past trips: Puerto Rico, Cancun, Disney, Las Vegas, Bahamas)

What You'll Need

Great communication skills and a genuine desire to help people

Strong organizational habits and time management skills

High school diploma required (college or higher education is a plus)

Customer-facing experience (like service or retail) is a bonus, but not required