Customer Service Rep - WFH - Remote Eligible

Job Title

We're searching for driven individuals who take pride in helping others and creating positive experiences. In this role, you'll be the first point of contact for union members seeking information about their benefits. Your responsibility will be to guide them through their options, provide clear explanations, and ensure every question is answered with professionalism.

Your daily responsibilities will include handling inbound and outbound outreach, booking and conducting virtual meetings, presenting benefit programs to interested members, completing paperwork, and checking for accuracy through quality control. If you enjoy building trust, simplifying complex topics, and making a meaningful impact, this is a great fit.

Perks & Benefits

Weekly Pay & Bonuses – Average first-year earnings of $55K

Career Advancement – Clear path to leadership and long-term growth

Flexible Hours – Set a schedule that works for you

Work From Home – Fully remote opportunity with digital support

Residual Income – Earn on renewals for lasting financial stability

Health Coverage – Full benefits for you and your family

Training That Works – One-on-one mentorship to help you succeed

Annual Company Trips – Past destinations include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas

Qualifications

Strong communication and people skills

Effective time management and organizational ability

Must be 18 years of age or older

Able to pass a background check

High school diploma or equivalent (further education is a plus)

Customer service or retail experience is helpful, but not required