Customer Service Rep - Remote - Remote Eligible

Join a Legacy of Service & Opportunity

We are a leading provider of supplemental benefits proudly operating under a 100% union label—something no other company in our industry can claim. With partnerships across more than 40,000 unions and associations worldwide, we've been committed for over six decades to protecting working families with both supplemental and permanent insurance solutions.

What You'll Do:

• Make and receive calls to assist members who have requested benefit information
• Book and manage appointments for virtual consultations
• Deliver tailored benefits presentations to members via video conferencing
• Use basic computer applications to complete administrative tasks and client paperwork
• Ensure quality control by reviewing completed applications and documentation
• Engage in professional development and leadership training sessions

What We're Looking For:

• Strong communication and interpersonal skills
• A customer-focused mindset with a friendly, enthusiastic approach
• Ability to work well independently and as part of a team
• Previous experience in customer service or sales is an asset
• Comfortable using basic digital tools (email, Zoom, CRM platforms, etc.)
• Must be legally eligible to work in the United States or Canada

What We Offer:

• Comprehensive benefits package
• Fully remote position with flexible scheduling
• Weekly pay with performance bonuses
• Opportunities for rapid advancement and leadership development
• Annual company-sponsored trips to destinations like Cancun, Las Vegas, or the Bahamas for top performers