Client Service Representative - WFH - Remote Eligible

Customer Service & Sales Representative

We are expanding and currently seeking driven, people-focused individuals who are ready to take the next step in their careers. If you enjoy working with others, communicating effectively, and developing new skills, this could be the opportunity you've been searching for.

About the Role

As a Customer Service & Sales Representative, you will play a key role in assisting union members who have requested information about their benefits. This is not cold-calling or door-to-door work—your conversations will be with members who are already expecting your call.

Day-to-day responsibilities include answering inbound inquiries, placing outbound follow-up calls, scheduling and conducting meetings, presenting benefit options, completing paperwork, and ensuring quality service. For those who are ambitious, this role also offers a clear track into leadership and management positions.

Your Responsibilities

• Handle inbound and outbound calls with professionalism and accuracy.
• Schedule and manage appointments with union members.
• Present benefit information clearly and effectively to individuals and families.
• Complete all paperwork and documentation to company standards.
• Provide attentive service and maintain long-term member relationships.
• Participate in ongoing training and leadership development.

What We Offer

We are committed to creating an environment where our representatives can succeed both personally and professionally. Here's what you'll receive:

• Career advancement: Step-by-step promotions into leadership roles.

• Flexible scheduling: Options that allow you to design a work-life balance that fits your lifestyle.

• Remote work opportunities: The ability to work from home.

• Comprehensive benefits package: Full health coverage for you and your family.

• Training & mentorship: Hands-on, one-on-one guidance to ensure your success.

• Performance-based pay: Weekly compensation with bonuses and incentives.

• Supportive culture: A team environment built on growth, recognition, and collaboration.

Why Join Us?

This is more than just a job—it's the start of a long-term career path with stability, growth, and purpose. You'll gain valuable communication and leadership skills while making a meaningful difference in the lives of families across North America.

If you're ready to take control of your future and join a team that invests in your success, we encourage you to apply today.