People Services Specialist (HR)

People Services Specialist (HR)

The Role: People Services Specialist (HR)

The Team: This role sits in our EMEA (HR) People Services team in a team of 9 individuals providing People Services support for the whole of EMEA. The current team are based out of the UK, Poland, Romania, South Africa, Germany, France and Spain. The role will report to EMEA Regional Lead, People Services, based in the UK. This role can be based out of Gdansk Poland. Other suitable locations would be considered.

The Impact: The People Services Specialist (HR) provides first line support to our employees giving knowledgeable advice and support as well as performing accurate administration for the employee lifecycle. The candidate will also provide support to the Regional People Advisors. We are making changes and improvements to the employee experience as we develop our People Processes and Systems.

Responsibilities:

• Responding to UK, Ireland and Guernsey Country queries ('tickets') raised in Service Now (internal HR case management system) by employees within the agreed Service Level Agreements
• Approving data requests in Workday (HR system) as required including absence, job changes, global mobility moves etc. and complete required documentation in collaboration with the employee and Regional People Partner.
• Carrying out the end to end lifecycle processes for employees in conjunction with internal stakeholder and People Services team (onboarding, contracts and amendments; probation renewals, offboarding etc.)
• Building knowledge and understanding of HR policies, practices and procedures including employee benefits and assist in maintaining Quick Reference Guides (QRG's) in our internal library.
• Liaising with our Benefits and Payroll teams to ensure data is accurately reflected for benefits and payroll administration.
• Maintaining electronic employee files.
• Supporting on ad-hoc projects

What We're Looking For:

• Strong HR Administrator with at least 2 years' experience who may have worked previously within an HR/People Services environment ideally within a global organization.
• Experience of supporting the UK is preferred. Additional EMEA locations experience would be an advantage.
• Experience of People Services processes would be an advantage.
• Experience of Workday and / or Service Now preferred but not essential.
• Excellent organisation and administration skills
• Fluent English (written and spoken).
• Organised and solution orientated mindset, committed to resolving issues and attending to customer needs in a timely manner.
• If office based, you'll be asked to work from office a minimum of 2 days per week, or 9 days per month. (subject to policy change).
• Timing is flexible, Poland Morning hours. (Can start between 8am-10am)

What's In It For You?

Our Mission: Advancing Essential Intelligence.

Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal