Business Analytics Lead, Digital Services Business Operations - Mobility

Business Analytics Lead

The Business Operations team is dedicated to achieving operational excellence by streamlining processes and driving best-in-class performance across the organization. With a focus on building a strong, collaborative global team, they support a dynamic and entrepreneurial services organization that values innovation, fun, and continuous improvement. Together, they are committed to shaping a world-class environment where talent thrives, and business objectives are consistently exceeded.

The Business Analytics Lead is accountable for delivering comprehensive reporting and analysis on the performance of the Digital Services organization, with a focus on ensuring the organization consistently meets corporate objectives. This role is responsible for providing accurate, timely, and actionable insights that directly inform strategic decision-making and drive organizational accountability. In addition to performance reporting, the position supports enterprise-level process and analytics initiatives, contributing to process definition, improvement, and requirements gathering to enhance operational effectiveness across the organization.

• Performance Reporting Leadership: Design, develop, and deliver reporting on key performance indicators (KPIs) and metrics for the Digital Services organization.
• Stakeholder Partnership: Collaborate with Digital Services leadership and other stakeholders to understand performance reporting needs and deliver clear, actionable insights.
• Dashboard & Report Management: Create and maintain dashboards and reports that accurately reflect the performance of the Digital Services organization.
• Data Integrity & Compliance: Ensure the accuracy, quality, and compliance of all performance data and reporting in alignment with company standards.
• Enterprise Process Support: Provide analytics expertise and support for enterprise-level process tasks, including process definition, improvement, and requirements gathering.
• Process Optimization: Use analytics to identify opportunities for process improvements within Digital Services and across the enterprise.
• Requirements Gathering: Partner with cross-functional teams to define business requirements for new reporting and analytics solutions.
• Best Practices & Standards: Develop and maintain reporting best practices, templates, and documentation standards for performance analytics.
• Continuous Improvement: Promote a culture of continuous learning and improvement in reporting and analytics practices.
• Training & Enablement: Support the business operations teams in understanding and utilizing performance reports and analytics tools.

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

Advancing Essential Intelligence.

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.