Associate, DMS Client Support

Associate, Dms Client Support

Joining a close-knit and professional team, you will gain broad knowledge within the financial world related to all asset classes including; fixed income, commodities, equities, etc. Moreover, you will get a grasp of different databases and our technical products.

You will integrate into an all-star group and will make a significant impact. Your position will be meaningful as it is the link between the end-user and our products. Combining product expertise with a deep understanding of who our clients are and how they use our tools, you will be a consultant providing the best and most efficient way for our clients to achieve quality results.

This position is an entry-level role with high-performance expectations. You will be working with multiple levels in the team. There is the potential for advancement, learning and overall career development depending on individual performance and company need. Due to frequent interactions with sales and product management, this is a highly visible role with high potential for growth outside the department as well.

As an associate in enterprise support, you will respond to inquiries for data-feed clients. You will be responsible for providing professional, timely, and quality support of our feed-based products. Have a deep understanding of investments, financial and accounting statements. Be willing and able to work closely with partners in a team-based environment. Have excellent interpersonal skills in order to effectively communicate client concerns and product related issues with all our departments. Being technologically savvy is also a plus.

Someone who wants a meaningful position with high expectations, who can assimilate into a professional team environment, and make immediate, positive contributions and is not afraid to ask questions. Basic qualifications include a bachelor's degree in finance, business, accounting, economics, or related field. Possess intermediate to advanced MS-excel experience. Experience with outlook, word, and powerpoint. Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement. Excellent English communication skills. Integrity, positive personality, and a desire to help people are all essential.

Preferred qualifications include knowledge of investments including private equity, public equity, fixed income, ETF's, mutual funds, commodities, etc. SQL experience and/or basic knowledge.