Strategic Operations Unit Member

Strategic Operations Unit Member

At Bristol Water we've been making people healthier and the economy stronger since 1846. We've served generations of families and will serve generations to come. We're here to have a positive impact on people and the planet for generations. We don't just give people water - we keep them healthy and help them grow. We work around the clock, testing our water hundreds of times every day. We take this same view with our 600 employees, we don't just give them jobs in water, we keep them healthy and help them grow. We're one of the smallest water companies in the UK. Being small means we're nimble and can achieve things quickly for our customers and our people. But while we're small, we're also part of a larger family. In June 2021 we became part of the Pennon group, which also owns South West Water and Bournemouth Water. This means that as part of our team, you'll get the best of both worlds – the dynamism and fast pace of a smaller company, along with the security and breadth of opportunity that comes with being part of a large organisation. An exciting opportunity to join our Network team as a Strategic Operations Unit Member, read on to find out more…

What will you be doing? As the Strategic Operations Unit Member under the instruction of the Construction Manager and/or Unit Leader carry out repairs, maintenance and improvement works on the strategic and trunk mains network in accordance with company policy, ensuring at all times, legislative compliance; quality and safety standards are adhered to. Undertake emergency repairs and assist in the deployment of emergency water supply equipment, both internally and external to the company area. This is a field-based role which will operate all over the South West company area. Accountable for high standards of workmanship delivered in a timely manner to company expectation. The job holder will play a key part of the overall strategic operations team, supporting the targets required to succeed as a function.

Day to day you'll be…

• Carry out pre site surveys and report back any information and requirements to the Construction Manager
• Liaison with Highways officials, contractors, and other external stakeholders
• Contact landowners in the event of emergency incidents to communicate the job required on their land and the approximate duration of the job.
• Responsible for all plant and equipment ensuring all defective equipment is highlighted to the Construction Manager.
• Under the instruction of the Construction Manager or Unit Leader carry out large Civil Engineering tasks with high risk to Bristol Water supplies. The Unit Members will need considerable experience and specialist knowledge to complete these tasks. Comply with all risk assessments, method statements and carry out all mitigation precautions as directed.
• Ensure Health and Safety is a priority on all jobs, and to advise all members of the team or any site visitors of any Health and Safety issues
• Assist in the preparation, cleaning and delivery of mobile bowsers tankers or static tanks for planned work, private hire or public relations events as requested.
• When required carry out mains walking programmes to identify any maintenance requirements, and to highlight any potential issues that may affect the operation or maintenance of the main
• Be punctual and available for work at the agreed times, including out of hours and weekends when required.
• Correct use of company IT systems, and mobile working devices, to ensure all working hours, job progress and job completion is recorded and updated in the correct way
• Be part of a 24 hour 365 days per year standby rota to provide emergency cover.
• Drive and operate LGV class C and C+E vehicles on day-to-day activities as well as during unplanned events affecting water supply.

What we are looking for:

• Full UK driving licence
• Driving licence Cat C and C+E. Full training will be given after a successful probation period if you don't already have this
• Water industry experience
• Utility experience in excavation, backfill and reinstatement.
• Utility experience in the water industry/ Specifically in the repair and maintenance of large diameter mains
• Experienced in the use of specialist cutting equipment used within the department – Power Grit Saw and Keel Cutter Full training will be given if you don't already have this
• Tanker driving experience Full training will be given after a successful probation period if you don't already have this
• Familiarity with mobile working technology.
• Professional and flexible attitude
• Trustworthy and acts with integrity
• Self-motivated – 'Can Do Attitude'
Importantly, you will need to demonstrate our core values: BE YOU, BE THE FUTURE, BE ROCK SOLID

What's in it for you?

As well as a friendly, supportive working environment and opportunities for development, the role also offers:
• 5% bonus opportunity
• 23 days holiday, plus bank holidays (you can also buy/sell up to 5 days)
• Pension: We put in 10% if you put in 6%
• Flexible, supportive friendly working environment
• Access to flexible benefits and discounts via our portal
• Free onsite parking when you're in the office

Closing date: 2nd October 2025 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.