We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories.
Core duties and responsibilities include the following. Other duties may be assigned.
8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry. 5+ years of management experience leading technical teams. Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range). Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications. Experience with static transfer switches, power distribution units, and monitoring systems. UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable.
Primarily field-based work at customer facilities. Occasional after-hours and emergency call-out availability required. Travel to various customer sites within assigned territory. Work in industrial environments including data centers, hospitals, manufacturing facilities. Exposure to electrical hazards requiring strict adherence to safety protocols. The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.).
Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces.
Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date). Up to 9 paid company holidays. Paid sick time. Company-paid Life Insurance ($75,000). Company-paid Short-term and Long-term Disability Insurance. Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching. Health Savings Account (HSA). Flexible Spending Accounts (FSA).
Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.