Customer Pricing Support
Customer Service is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Pricing Support is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer pricing, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast-paced and highly analytical environment.
Responsibilities:
- Manage a queue of submitted pricing discrepancy requests
- Works collaboratively to respond to non-standard requests
- Provides support for business transformation activities
- Act as a liaison with internal and external key stakeholders
- Leverages knowledge of service level goals when providing customer and supplier support
- Act as a mentor for less experienced colleagues
Qualifications:
- Bachelor's degree in related field, or equivalent work experience, preferred
- 2-4 years' experience preferred
- Excellent communication and interpersonal skills
- Sense of urgency, attention to detail, and accountability
- Ability to build strong collaborative relationships and communicate effectively
- Strong organizational skills
- Experience with MS Excel
- Experience with SAP and business objects, preferred
What is expected of you and others at this level:
- Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
- Works on projects of moderate scope and complexity
- Identifies possible solutions to a variety of technical problems and takes action to resolve
- Applies judgment within defined parameters
- Receives general guidance and may receive more detailed instruction on new projects
- Work reviewed for sound reasoning and accuracy
Anticipated salary range: $57,000-$81,600
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 12/12/2025
If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills, and an evaluation of internal pay equity.