Sales Support Team Member

We are looking for a dedicated Sales Support team member to join our team in Greenville, South Carolina. This is a contract-to-permanent position, offering an excellent opportunity to contribute to sales operations and grow within the role. The ideal candidate will play a key role in ensuring a seamless experience for customers and supporting the sales team in achieving their goals.

Responsibilities:

Provide assistance to the sales team by managing order entry and ensuring accuracy in processing.
Handle inbound and outbound sales inquiries with efficiency and professionalism.
Support post-sales activities to maintain customer satisfaction and resolve any issues.
Collaborate with the sales department to coordinate and enhance operational workflows.
Maintain detailed records of sales transactions and customer communications.
Assist in creating and delivering sales reports to track performance metrics.
Respond promptly to customer queries, ensuring a positive experience.
Work closely with other departments to ensure timely delivery of goods and services.
Participate in sales planning and strategy discussions to improve overall results.

Requirements:

Proven experience in sales support or a related role.
Familiarity with order entry processes and systems.
Effective communication skills for handling inbound and outbound sales interactions.
Ability to provide post-sales support and resolve customer issues.
Strong organizational skills with attention to detail.
Proficiency in using sales-related software and tools.
Capability to work collaboratively with cross-functional teams.
Prior experience in inside sales or customer service is a plus.

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Sales Support

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Sales Support Team Member

Sales Support

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