Desktop Support Technician

Desktop Support Technician

Position Overview: We are seeking a dependable and adaptable Desktop Support Technician with hands-on experience in hardware break/fix, PC refresh projects, and system imaging. This role requires a proactive individual who can work closely with clients to meet project demands and deliver high-quality technical support in a Windows-based environment.

Key Responsibilities

• Perform hardware break/fix services, including diagnosing and repairing desktops, laptops, and peripheral devices
• Execute PC refresh tasks, including system replacements, upgrades, and data migrations
• Conduct imaging of devices using standard enterprise tools and procedures
• Collaborate with clients to meet project timelines and deliverables with flexibility and professionalism
• Provide deskside and remote support for Windows 10/11 systems, ensuring optimal performance and user satisfaction
• Maintain accurate documentation of support activities, configurations, and resolutions
• Communicate effectively with end users and team members to resolve issues and provide updates

Required Qualifications

• Minimum 2 years of experience in desktop support or IT hardware services
• Strong knowledge of Windows 10/11 operating systems and troubleshooting techniques
• Experience with system imaging tools and processes (e.g., SCCM, MDT, or similar)
• Proven ability to perform hardware diagnostics and repairs
• Excellent customer service and communication skills
• Reliable, flexible, and able to adapt to changing project requirements and client needs

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Florence, SC.

Application Deadline

This position is anticipated to close on Oct 25, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.