Customer Service Specialist

Customer Service Representative

We're seeking a Customer Service Representative to work at a premier client in Columbia, SC. Pay Rate: $16.00/HR Schedule: Temp-to-hire, Monday-Friday opportunity Hours: 8-hour shift between the hours of 8am and 6pm

Why you should apply to be a Customer Service Representative:

• Enjoy a competitive pay rate of $16.00 per hour with opportunities for growth.
• Work in a supportive office environment that values effective customer relations.
• Benefit from a structured training program lasting 4-6 weeks to help you succeed.

What's a typical day as a Customer Service Representative? You'll be:

• Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations.
• Performing research as needed to resolve inquiries and coordinating with other departments to address problems.
• Documenting inquiries accurately and providing feedback to management regarding customer issues, maintaining records on complaints, and making recommendations for improvements.

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience.
• Possess excellent verbal and written communication skills, with strong human relations and organizational abilities.
• Are capable of handling high-stress situations with good judgment and discretion when dealing with confidential information.

What happens next:

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, and more. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.