Customer Service Professional

Call Center Professional Opportunity

Kelly® Professional & Industrial is seeking Call Center Professionals to work at a diverse, and financially stable client in Columbia, SC. Work at one of South Carolina's largest employers and be a part of an organization that is a major supporter of community and charitable causes in South Carolina. Potential temp-to-hire opportunity for those who come to work every day and perform above expectations. Financially stable, A+ (Superior) rated company, in business for more than 70 years. Competitive pay rate. Positive work environment.

Pay: Ranges from $14.00 - $19.00 Shift: 8 hours between 7am-8pm Monday-Friday

What's a typical day as a Customer Service Professional? You'll be:

• Responding to customer inquiries, and performing research as needed to resolve inquiries.
• Reviewing and adjudicating claims and/or appeals.
• Identifying incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
• Entering claims into the claim system after verification of correct coding of procedures and diagnosis codes.

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent.
• Have at least 2 years of call center experience OR a bachelor's degree or higher.
• Have 1 years of claims experience.
• Have good verbal and written communication skills.
• Have strong customer service skills.
• Have good spelling, punctuation, and grammar skills.
• Have basic business math proficiency.
• Are able to handle confidential or sensitive information with discretion.

What happens next? Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Professional today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life.

Kelly's Commitment to Diversity and Inclusion

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.