Front Of House Supervisor – Dining Services

Front Of House Supervisor – Dining Services

The Front Of House Supervisor oversees the daily dining room operations and the wait staff team. This leader sets the tone for excellent customer service, ensures all meal services run smoothly and on time, and plays a key role in maintaining a clean, friendly, and professional environment.

Key Responsibilities:

• Supervise, train, and support wait staff to deliver high-quality customer service
• Coordinate meal service times and ensure efficient table turnover and resident satisfaction
• Ensure cleanliness, table settings, and overall ambiance of the dining area
• Collaborate with the culinary team to ensure meals are delivered in a timely and organized manner
• Handle resident concerns or service issues with professionalism and care
• Monitor staff scheduling, attendance, and performance
• Ensure compliance with safety, health, and sanitation regulations
• Participate in ongoing training and foster a culture of hospitality and teamwork

Qualifications:

• Prior supervisory experience in a dining or hospitality setting required
• Experience working with seniors or in a healthcare setting a plus
• Strong leadership, organizational, and communication skills
• Ability to remain calm and professional in a fast-paced environment
• ServSafe or food handler certification preferred
• Must be able to work evenings, weekends, and holidays as needed

Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

COMMUNITY, a premier retirement community in CITY, STATE, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community. What we offer you:

• Flexible scheduling
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Dining Services Assistant Responsibilities include:

• Assists chefs in the food preparation tasks, as assigned.
• Maintains standards for dining services to the Residents to include efficient meal service delivery, customer service and cleanliness of the dining room and kitchen.
• Assures serving meals to Residents within scheduled time frame.
• Reports problems, concerns and issues observed with food service and communicates them appropriately.
• Observes all work, safety, and administrative rules to include local and state requirements.

Qualifications:

• One to two years' experience in a similar position preferred.
• Enjoy providing exceptional customer service and care to our senior residents.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.