Operations Intern

Sonesta International Hotels Internship

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

We're Sonesta International Hotels! We're the 8th largest hotel group in the US and, we're growing! Our mission is to wow every guest, team member, partner and community in which we operate by delivering exceptional hospitality! From our hotels to corporate offices, from the boardroom to the guest room, you'll find a group of like-minded people, working together to build something great.

What experience can you expect? Sonesta interns will work in one of our corporate departments for a 10-week period. During this time, you will get to work on exciting projects whilst deepening your understanding of hospitality and learn how we bring our hotel experiences to life! There will be plenty of opportunities for continued learning and development along the way! This opportunity will be based in our corporate HQ in Newton, MA, Monday-Thursday 9am-5pm.

Job Description

The great things you'll do:

• Participate in a rotational internship across key operational functions, including Engineering, Food & Beverage (F&B), and Operations
• Support corporate and on-site teams by providing additional operational resources across assigned properties
• Work closely with on-site leadership to support day-to-day operational initiatives and priorities
• Assist with operational assessments, data collection, and reporting to help improve efficiency and performance across departments
• Support Engineering initiatives such as preventive maintenance tracking, vendor coordination, and documentation
• Assist F&B teams with operational support, process documentation, inventory-related projects, and service optimization initiatives
• Contribute to Operations projects including SOP updates, process improvement efforts, and cross-functional coordination
• Participate in meetings, site visits, and working sessions to gain exposure to corporate hospitality operations and leadership decision-making
• Assist with special projects and ad hoc operational needs
• Other duties and special projects as assigned

The requirements:

• You must be a current undergraduate student enrolled in a 4-year college or university program in Hospitality, or a related field that directly aligns to the opportunity.
• Minimum 3.0 GPA
• You'll be available to work onsite 4 days per week at our corporate office location in Newton, MA.
• Eager to learn, highly motivated, and willingness to be an active part of a team

• Strong oral and written communication skills
• Experience working with Microsoft Office Suite Software (Word, PowerPoint, Excel, and Outlook)

Additional Job Information/Anticipated

Pay Range

$14.00 - $15.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.