Counter Sales Representative II

Counter Sales Representative II

World Electric is looking for a Counter Sales Representative to join our team! The Counter Sales Representative will be responsible for selling electrical supplies, various parts, and equipment at specific counter locations. This includes facilitating moving products throughout the warehouse through equipment in areas such as Receiving, Stocking, Shipping, Order Processing, and Replenishment.

Key Accountabilities:

• Determines the make and type of product needed.
• Discusses use and features of various parts.
• Researches replacement part stock number and price.
• Fills customer orders from stock.
• Places special orders and branch transfers for nonstock orders or backorders.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Receives and fills telephone orders.
• Assists customers with gathering their material.
• Assists customers with loading the material in their vehicle.
• Makes proactive telephone calls to potential new customers and existing customers.

Customer Service:

• Greets customers in a timely, professional, and courteous manner.
• Maintains a professional appearance.
• Maintains a clean work area.

Operations:

• Operates computer to enter order, retrieve data.
• Sorts and places material or items on racks, shelves, or in bins.
• Regularly rotates inventory on display racks in the counter area.
• Constructs orders based on delivery area preventing stock from being damaged on delivery.
• Boxes up and labels material.
• Ability to operate wire machine for Will Call customers.

Stock Replenishment:

• Examines returned part to determine if defective, and exchanges part or refunds money.
• Assists in organizing counter.
• Verifies correct quantities and items for all sections.
• Keeps the display rack stocked.

Education and/or Experience:

• High school diploma or general education degree (GED)
• 1 year or more related customer service-oriented experience

Requirements:

• Ability to work in a fast-paced environment
• Strong math and reading skills
• Forklift Certification preferred

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to frequently lift, carry, push, and slide packages that typically weigh up to 50 lbs.
• Frequently requires standing, walking, bending, climbing, reaching with arms, and constant use of hands.
• Ability to stand on feet for majority of an 8-hour day.
• Continuous mental and visual alertness to maintain safety and achieve accuracy.
• Requires flexibility and mobility in body movements.
• Occasionally, may be required to lift items greater than 50 lbs. with assistance.

What We Offer You:

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

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Equal Employment Opportunity Statement: Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state, or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

Nearest Major Market: Sarasota

Nearest Secondary Market: Tampa