Branch Operations Manager I

Branch Operations Manager

Position: Branch Operations Manager

Location: RDC/Branch

About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve

Responsibilities:

• Serve as the direct liaison between sales and operations teams.
• Drive project execution to improve warehouse operational and logistical efficiency.
• Manage facility maintenance needs for the Warehouse.
• Manage branch inventory needs in collaboration with RVP, Branch Manager, Sales team and Regional Purchasing teams.
• Manage logistical needs and transfers between Warehouse and supported branches.
• Monitor daily backlog to make sure customer orders are released in a timely manner.
• Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.
• Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team.
• Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
• Research unapproved AP invoices (stock & project).
• Research disputed customer invoices and/or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Review and properly code all overhead expenses.
• Collaborate with departments to drive optimal productivity.
• Coordinate building contracts and maintenance.
• Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
• Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
• Schedule and coordinate meetings/training sessions for warehouse team.

Qualifications:

General Qualifications Required:

• Computer literate.
• Proficiency with Solar/Eclipse ERP software
• Proficiency with Microsoft Power Bi
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.
• Sales driven operations approach.

Specific Qualifications Required:

• Experience working with commercial contractors.
• Strong preference for 2+ years of sales experience.
• High school diploma or equivalent.
• Minimum five years' clerical or administrative experience in the electrical distribution industry

What We Offer You:

We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share!