Field Service Representative - Greenville, SC

Field Service Representative I, Greenville SC

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges.

The impact you'll make in this role: This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
• Loading and unloading medical equipment from company vehicles.
• Attending training and other scheduled business functions which will require commercial air travel

Company vehicle: This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your skills and expertise: To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver's License

Additional qualifications that could help you succeed even further in this role include:

• Do you possess an associate degree or higher?
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Work location: Greenville, SC

Travel: May include up to 10% domestic

Relocation Assistance: Relocation is not authorized

Additional requirements: In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively "prerequisites to entry") for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting your well-being: Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

The expected compensation range for this position is $43,183 - $52,780, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.