Case Manager Assistant - Patient & Family Services - Full Time

Join Our Team

Come work at the best place to give and receive care!

Job Description

Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication, respect, and safety follows our patients throughout the admission phase, all the way through the discharge process. This department includes a dedicated team of Case Managers, Social Workers, and Interpreters that ensure that all care is equal, and our patient's dignity is maintained above all else.

About the Job

The Case Management Assistant will work collaboratively with the case management team (Case Managers, Social Workers and Utilization Review) to ensure seamless patient care and efficient administrative operations. This role will demonstrate organizational ability in coordinating administrative workflow for the case management team and assisting with care plan implementation under the supervision of the care management staff.

What You'll Do

• Ensure compliance with regulations, will verify insurance.
• Arrange transportation and facilitate post-acute care referrals.
• Provide administrative support to the case management team. Receive and screen incoming requests to the team, acting when appropriate and providing consistent follow-up as necessary.
• Compose, type and proofread correspondence making necessary corrections when requested.

Who You Are

• High School Diploma required.
• A minimum of two (2) years of administrative support, preferably in a customer service facing or healthcare setting, required.
• Basic understanding of medical terminology & HIPPA preferred.

Why You'll Love Us

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement
• 403(b) Retirement savings plans
• Continuous earned time accrual

Work Shift: Days, 8-4:30pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.