Patient Service Representative PRN (as Needed)

Patient Service Representative Prn (As Needed)

Looking to elevate your career? Join us!

Work Location: 3025 N. Tarrant Pkwy, Suite 250, Fort Worth, TX 76177

Work Hours: PRN As Needed, 8-24 hours per week, Monday-Friday, 7:30am-4:00pm, 1-2 Saturdays a month

Occasional coverage at: Bash, Alliance, Flower Mound, Lewisville, Denton, Southlake, SW Fort Worth, North Richland Hills, Weatherford, Granbury

Department Highlights:

• Center of Excellence 3 years in a row.
• Strong team collaboration
• Compassion and empathy to our patients and the team

Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
• Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!