Engineering Manager (infrastructure / Devops) - Remote Eligible

Engineering Manager

SoftSWISS is looking for an Engineering Manager to lead a service-oriented infrastructure team (Systems Engineers / DevOps) responsible for the reliability, scalability, and efficiency of the company's infrastructure.

Purpose of the Role:

This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.

Key Responsibilities:

• Lead and manage a team of DevOps and Systems Engineers
• Manage Tech/Team Leads (4–6 reports)
• Hire, onboard, develop, and retain engineers
• Conduct performance reviews and support career growth
• Build a strong engineering culture with high ownership
• Handle team dynamics, motivation, and conflict resolution
• Own and prioritize the infrastructure backlog and roadmap
• Ensure timely and high-quality delivery of infrastructure initiatives
• Improve engineering and operational processes (CI/CD, release flow, change management)
• Collaborate with product and engineering teams
• Manage team capacity and workload distribution
• Contribute to architecture decisions and ensure high-quality implementation
• Drive infrastructure evolution focusing on scalability, reliability, and performance
• Promote best practices (IaC, GitOps, observability)
• Maintain a high technical bar across the team
• Mentor and develop Tech Leads and Senior Engineers
• Own incident management processes and postmortems
• Improve monitoring, alerting, and observability
• Increase system resilience and fault tolerance
• Optimize infrastructure costs
• Ensure efficient resource utilization

Tech Stack:

Container orchestration: Kubernetes

Infrastructure as Code: Terraform, Pulumi

Cloud: Oracle Cloud Infrastructure, Cloudflare

Databases: PostgreSQL, ClickHouse, MongoDB, Redis

Messaging: Kafka

Observability: Prometheus, VictoriaMetrics, Grafana, ELK

CI/CD: GitLab CI

Security: HashiCorp Vault

Configuration Management: SaltStack

Required Experience:

• Management Experience: Managing engineering teams through Tech/Team Leads (4–6 reports)
• Proven experience in hiring, evaluating, and developing engineers
• Strong stakeholder management and prioritization skills
• Experience driving delivery and execution
• Technical Background in DevOps / Infrastructure Engineering
• 5+ years of experience in infrastructure teams, including at least 3 years in a managerial role
• Solid understanding of distributed and high-load systems
• Hands-on experience with Kubernetes and cloud infrastructure
• Experience with Infrastructure as Code (Terraform or similar)
• Understanding of observability and incident management practices
• Modern Engineering Practices Experience with AI tools (e.g., Claude Code, Codex, etc.)
• Active usage of AI in engineering and management workflows (automation, analysis, productivity improvement)
• Communication English level: B1+ or higher
• Process & Thinking Experience building and improving engineering processes
• Strong systems thinking and decision-making under uncertainty
• Ability to balance technical depth with management responsibilities (~20/80)

Nice to Have:

• Experience with multi-cloud or hybrid infrastructure
• Background in high-load product environments

Our Benefits:

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.