Operations Manager 1, Multi - service

Multi-Service Operations Manager

Sodexo is seeking a Multi-Service Operations Manager to oversee facilities maintenance and environmental services for senior living accounts in the West Hartford / Springfield area of Connecticut. The home base for this position is Mercy St. Mary's Home in West Hartford, CT, and will travel to multiple sites in the region. This is a wonderful opportunity to grow and develop your career with Sodexo!

Our Sodexo seniors segment designs elevated experiences to help our seniors thrive. Working at a senior living community for Sodexo is an opportunity to change the world one resident at a time!

What You'll Do

1. Evaluate and develop service levels for the overall facility maintenance and housekeeping programs targeted to exceed resident and client satisfaction;
2. Manage a staff of approximately 8 employees and ensure assigned tasks are completed timely;
3. Ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
4. Provide a clean and safe environment for residents, visitors and staff;
5. Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and
6. Perform management functions that include employee development.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Prior facilities management experience, preferably in a health care environment;
• Technical knowledge of mechanical, electric, plumbing and HVAC;
• Prior environmental services experience with knowledge of floor care is desired;
• Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies; and
• Are proficient with computers and other technology.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services