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Environmental Services / Custodial Operations Manager 2

Manage healthcare custodial operations to ensure safety and patient satisfaction
La Mesa, California, United States
Mid-Level
yesterday
Sodexo

Sodexo

Provides on-site food services, facilities management, and employee benefits solutions for corporate, education, healthcare, and government clients worldwide.

Environmental Services/ Custodial Operations Manager 2

Sodexo is seeking a 2nd-shift Environmental Services/ Custodial Operations Manager 2 for Sharp Grossmont Hospital located in La Mesa, CA. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff.

Responsibilities

  • Be responsible for driving client and patient satisfaction scores;
  • Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • Work with the Environment of Care Committee and Infection Prevention Director;
  • Effectively manage the Unit Operating System; and/or
  • Support a diverse and inclusive workforce.

Benefits

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications

  • Experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
  • Strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • Experience effectively managing projects within agreed upon timelines;
  • In-depth knowledge of housekeeping systems and procedures;
  • Experience with vendor and contract management, as well as union and contract negotiations;
  • Have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • 3-5 years previous custodial / housekeeping or similar management experience, in a hospital, healthcare experience
  • Strong financial acumen and budget management experience;
  • Proficiency with computers and other technology;
  • Ability to work 2nd-shift (2:30pm to 11:30pm) Monday through Friday, with occasional weekends and holidays.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Qualifications

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

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Environmental Services / Custodial Operations Manager 2
La Mesa, California, United States
Operations
About Sodexo
Provides on-site food services, facilities management, and employee benefits solutions for corporate, education, healthcare, and government clients worldwide.