Environmental Services / Custodial Manager 2

Environmental Services / Custodial Manager 2

Put your passion for people to work and make a real impact on patient satisfaction.

Sodexo is seeking a full time Environmental Services / Custodial Manager 2 for UNC Hospitals in Chapel Hill, North Carolina which is a 980 plus bed hospital. This is a second shift position (3:00pm start time) overseeing a team of 25, working a rotating weekend shift.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Responsibilities

• Be responsible for driving client and patient satisfaction scores;
• Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• Work with the Environment of Care Committee and Infection Prevention Director;
• Effectively manage the Unit Operating System; and/or
• Support an inclusive workforce.

Benefits

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications

• Have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• Have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
• Are results and safety driven;
• Have in-depth knowledge of housekeeping systems and procedures;
• Have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
• Have 3 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
• Are proficient with computers and other technology.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience