Sales Engineer, EMEA - Remote Eligible

About The Role:

We're seeking a Sales Engineer, EMEA to lead Socket's growth in Europe. This is a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes.

What You'll Do:

Pre-Sales & Demos:

• Lead technical discussions and product demonstrations tailored to prospect needs
• Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively
• Address technical objections, troubleshoot issues, and build customer confidence
• Translate Socket's capabilities into business value for security and engineering teams

Post-Sales & Growth:

• Own the success and growth of assigned European enterprise accounts
• Create and execute success plans aligned to customer goals with clear KPIs
• Drive feature adoption and expansion opportunities across the customer base
• Conduct quarterly business reviews and renewal discussions
• Escalate customer feedback to product and engineering teams

Cross-Functional Partnership:

• Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs
• Contribute to scalable processes and playbooks for European enterprise accounts
• Provide strategic feedback on market needs and feature requests
• Support the creation of technical documentation and integration guides

About You:

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers
• 2+ years of experience in customer success, account management, or post-sale technical roles
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: prior software engineering, data science, or equivalent role

• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Our Interview Process:

1. Phone Screen with our Talent Team
2. Virtual f2f with the Hiring Manager
3. Virtual f2f with members of our Sales Team
4. Presentation
5. Final call with our Founder
6. Debrief
7. References
8. Offer

As we know how important clarity is when looking for a new role, we've put together a read-me about the Interview Process at Socket, should you be invited for an interview.

At Socket, We:

1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
2. Move with urgency and focus: We prioritize swift, decisive action.
3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.