✨ About The Role
- The Operations Associate will perform post-close quality reviews and report errors for resolution.
- Responsibilities include scheduling notaries for in-person signing appointments and managing communication between parties.
- The role involves resolving common issues during transactions and escalating them when necessary.
- Outbound phone calls may be required for time-sensitive situations.
- Quality control activities are essential to ensure all signings meet expected touch points and prevent issues.
⚡ Requirements
- The ideal candidate has a high school diploma and 1-2 years of related work experience, preferably in a repetitive administrative environment.
- Experience with title and loan documents is preferred, indicating familiarity with the real estate or mortgage industry.
- Strong written and oral communication skills are essential for effective interaction with users and team members.
- A positive, resourceful, and self-starting attitude is crucial for contributing to Snapdocs' mission and culture.
- The candidate should be eager to learn and adapt quickly to new computer systems and applications.