Senior Manager, AV Technology & Operations

Life. Unlimited.

At Smith+Nephew we design and manufacture technology that takes the limits off living.

Step into a global leadership role where your expertise in enterprise audiovisual engineering shapes how colleagues worldwide connect, collaborate and innovate. This is an opportunity to define the standards, architecture and service excellence that power our digital workplace, ensuring every meeting room, event space and executive environment performs flawlessly.

What Will You Be Doing?

As Senior Manager, AV Technology & Operations you will guide the full lifecycle of our global AV environments. You will bring clarity and structure to complex design and engineering work, setting standards that ensure every room type, technology stack and service workflow is aligned across all regions. You will oversee the quality and consistency of delivery, from validating system designs and rack builds through to installation governance and commissioning.

Your work will continue long after systems go live. You will drive operational excellence across global support teams, strengthening incident management, change control, lifecycle planning and service maturity. You will act as the highest technical escalation point for critical issues and ensure our collaboration environments, live events and executive forums run with stability and confidence.

You will partner closely with senior leaders and cross functional teams, guiding procurement strategies, ensuring network compliance and supporting high visibility forums with engineering assurance. Through your leadership, our AV and collaboration estate will remain resilient, modern and ready for the future.

What Will You Need To Be Successful?

Success in this role comes from your ability to lead globally, influence effectively and bring structure to complex engineering environments. You will draw on deep technical understanding and strong operational judgement to shape strategy and guide delivery.

You will succeed through:

• Extensive experience leading enterprise AV engineering, operations and delivery within large or multinational organisations
• Strong expertise in AV over IP architectures, DSP ecosystems, control systems and enterprise collaboration platforms
• Proven leadership of distributed global teams with the ability to mentor talent and engage senior stakeholders
• A mindset focused on governance, service quality, continuous improvement and standardisation across regions

We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.

Inclusion & Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website.

Your Future: Generous annual bonuses, life insurance, Save As You Earn share options.

Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

Your Wellbeing: Private Health and Dental plans, multisport card/my benefit platform and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship, subsidies for language classes, certifications and postgraduate studies.