Senior Engineer

Senior Engineer - Delivery Excellence

Team Lead - Process & Quality is required to provide process and quality assurance support to projects in a CBU. The team member is responsible to work with the Project Owner & Delivery team to come up with Project specific process, Participate in Project reviews (internal / customer), Track the metrics and project health and reporting.

Key Responsibilities and Accountabilities:

• Participate in receiving, analyzing and improving Customer satisfaction, reduce customer complaints and customer reported defects
• Participate and contribute in Customer status calls, customer reviews from Process & Quality perspective
• Derive PPQA plan for CBU projects, perform, monitor and report the activities to the concerned. Should have supported 8-10 project as SQA or Process Support
• Contribute/ Drive to Quality reviews and improvement initiatives within the CBU
• Participate/ Contribute in Operational Reviews, Internal team meetings
• Support POs and PMs in Process tailoring, Planning, Estimation, Risks management and Reviews.
• Ensure Project's adherence to QMS and Projects' defined software processes through health reviews & compliance reviews/ audits. Provide early alert and right insight to the management
• Define metrics for the projects. Track periodically and publish to management
• Review project planning documents and engineering artifacts to ensure First Time Right / Quality at source
• Assist PO / PM in process tailoing and establishing project's software development process based on SLK process and customer / project specific requirements
• Come up with practical and innovative thoughts for optimization / efficiency improvement
• Actively participate in nominated training programmes

Education Qualification:

1. Bachelor of Engineering (any discipline) or MCA
2. Certifications: CSQA, CSM, Six Sigma (Green Belt), ITIL (All Desired)

Minimum Experience Required:

1. Overall (in years): 2-3 years
2. Relevant (in years): 1-2 years

Domain/ Functional Skills:

• Awareness on Banking, Financial Services, Insurance, Manufacturing, Supply Chain, Energy & Utilities Domain
• Knowledge on SDLC (Waterfal, Iterative, Agile etc.) and various Quality Models / Framework (CMMI, ISO)
• Knowledge on Quality Assurance, Control and Improvement activities
• Should possess good communication skills (Oral & Written)
• Ability to manage a team and interact with PO / PM
• Proficient use of ALM tools like Version One, TFS, MS office tools like MS Excel