Inside Sales Representative

Inside Sales Representative

Slakey Brothers currently has a great opportunity available for an Inside Sales Representative to join our team in Sand City, CA.

Schedule - Monday-Friday 8:00am–5:00pm Full Time - Pay Range $25 - $30 hourly based on experience

Day to Day Inside Sales Representative Activities

• Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App
• Work closely with local Branch and Sales teams to ensure customer expectations are met
• Identify best practices, process improvements, and website enhancements to improve the Customer service experience
• Continually develop and maintain strong product knowledge

Education/Experience/Skills

• High school diploma or GED required
• 1+ years industry experience or equivalent knowledge preferred
• Working knowledge of products sold and product application
• Excellent written and oral communication skills
• Able to handle multiple activities in a fast-paced environment
• Demonstrated ability to manage details and meet deadlines with 100% accuracy
• Superior Customer service-oriented approach, respond to requests with a sense of urgency
• Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
• Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment
• Demonstrated success in working independently and in a team setting
• Willing to "think outside of the box" and identify process improvement opportunities
• Working knowledge of Microsoft operating systems for desktops and server

About Slakey Brothers

Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.

Our Mission: "Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction."

Benefits

• Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
• Paid time off including vacation, sick leave, and holidays
• Generous discretionary Profit Sharing
• 401(k) Retirement Plan
• Tuition reimbursement for 2-year and 4-year degree programs for Team Members
• Post high-school scholarship opportunity for Team Member's children
• Employee Assistance Program