Service Technician Apprentice
SkipperBud's
Service Technician Apprentice
The service technician apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service, and parts department's processes through a structured apprentice program. The apprentice will follow the guidance of their assigned mentor technician while completing their outlined goals and tasks.
Description
Key responsibilities include successfully completing self-led and online training curriculum/courses, successfully learning and exhibiting skills in the following areas: detailing, yard team, rigging, parts department, service advisor, sales, interfacing on a daily basis with lead technician and riggers, performing light duty technician tasks, setting up and participating in boat shows and other off-site promotional events, maintaining a professional and clean workspace for customer viewing, successfully passing OEM certification(s), completing all required apprenticeship documentation daily, following the apprentice program outline and completing all tasks and meeting all goals, and other tasks as assigned.
Key Result Areas
Complete all aspects of training, improved OEM certification status, internal and external customer satisfaction and enthusiasm, accurate level of service-done right the first time, 100% pride in work; always supplying a complete and "0" defect product to the customer, and maintaining minimum production and accuracy standards.