✨ About The Role
- The Senior Manager, Client Services will lead the development and success of new accounts at SketchDeck.
- This role involves educating potential customers about the company's creative capabilities and driving growth through a healthy pipeline.
- The successful candidate will collaborate closely with clients, acting as an extension of their team to maintain brand integrity.
- Responsibilities include generating new opportunities through networking and managing the proposal and pitch development processes.
- The role requires building creative account strategies that drive real impact and retaining and expanding accounts over time.
⚡ Requirements
- The ideal candidate will have extensive experience in client services, particularly in a creative agency environment.
- Strong relationship-building skills are essential, as the role requires acting as a trusted advisor to clients.
- A proactive approach to anticipating client needs and challenges will be crucial for success in this position.
- The candidate should possess excellent communication skills to effectively convey SketchDeck's creative capabilities to potential customers.
- Experience in managing project hand-offs and ensuring smooth transitions to operations teams is important.