Junior Operations Specialist (reputation)

Junior Operations Specialist

SKELAR is a venture builder that creates international IT product companies according to the rules of global venture investment. Together with co-founders, we assemble strong teams to launch IT product businesses and win in global markets.

Howly is a Ukrainian multi-product company in venture builder SKELAR. We build products for users on the global professional services market.

In 4+ years we have launched 4 products and are actively scaling. During this time we have grown to 300+ people in the team, and we are building products for tier-1 market users. We provide quality and accessible service for clients 24/7 and continue to grow.

We currently have 4 powerful products operating in international markets:

• Global legal solutions platform: We make legal services simple, fast, and accessible for everyone — digitizing legal processes so that people around the world can easily get support.
• Smart document automation: We take away the routine — our product significantly eases work with documents, so that users can focus on more important tasks.
• Career growth platform: We help people grow — the platform opens up opportunities for career development: from resumes to career counseling, paving the way from potential to realized ambitions.
• Marketplace for tech talents: We connect tech experts with those who seek their expertise — a marketplace where experts and users quickly find each other.

We are now looking for a Junior Operations Specialist in our portfolio company Howly.

Challenges you will face:

• Mastering and freely using brand monitoring services.
• Mastering the SERP-checking system and learning how to distribute results according to the desired tone.
• Learning how to work on replacing and removing uncontrolled negative content from Google search results.
• Setting up a reporting system for the results obtained to the relevant department; forming your own crisis plan in case of reputational attacks.

What is important for us:

• Must have: Proficient English (minimum B2); Basic understanding of SERP/SERM work; Understanding of the modern digital landscape, interest in PR, online reputation, risk management; Ability to research, analyze and structure information; Ability to quickly learn and master new tools.
• Nice to have: Knowledge of Online reputation Management best practices and practical experience in using them. Experience working with review sites (Trustpilot, Sitejabber, Reviews.io). Knowledge of some of the following tools: Brand24, Youscan, Mangools, Similiarweb, Worksection.

We plan to continue developing tech businesses, conquering global markets, and working for the victory of Ukraine.

For this we have created all possible opportunities within our venture builder SKELAR and Howly:

• Internal clubs by professional areas: marketing, development, finance, recruiting.
• Trainings, courses, attending conferences.
• Medical insurance and corporate doctor.
• Howly provides compensation for the Mental Health program.
• Free sports classes with corporate trainers.
• Breakfasts and lunches in the office.

Be Brave. Embrace Change. Value Feedback!