Work Location: Singapore
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
About the Role:
As an Install Base Sales Development Representative (SDR), you will focus on account management and renewal where you will generate new revenue. You will articulate the value of our products to customers and be accountable for revenue retention motions including product contract renewals, upsell and expansion. We are looking for individuals who are curious with excellent communication skills and strong stakeholder skills who can manage complex, deep relationships to help the customers uncover their challenges. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, and update account notes in our CRM system.
What You'll Do:
Job Qualifications:
Why You Should Click 'Apply':
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.