Manager - Senior Manager (hrbp)

HR Business Partner

The HR Business Partner (HRBP) acts as a strategic partner to business leaders, driving people strategies that enhance organizational performance, culture, and engagement. This role combines strategic insight with hands-on execution across the employee lifecycle, including onboarding, offboarding, and case management. The role also requires close partnership with HR Centres of Excellence (CoEs) to deliver a seamless and high impact employee experience.

1. Strategic People Partnership

• Partner with business leaders to understand organizational goals and translate them into effective people strategies.
• Utilise data such as employee engagement surveys, workforce analytics, and other data sources to identify trends, diagnose cultural and capability gaps, and recommend actionable solutions.
• Support leadership teams in driving employee engagement and talent development initiatives.
• Advise managers on workforce planning and capability-building to ensure business readiness.
• Act as a trusted advisor, supporting leaders on effective people management, team dynamics and change leadership.
• Work closely with HR leadership and HR Centres of Excellence (CoEs) to provide business insights and feedback to CoEs to refine programs, policies, and tools.

2. Employee Lifecycle Management

• Oversee the end-to-end onboarding experience, ensuring new employees are effectively integrated into the organization and equipped for success.
• Partner with hiring managers and HR operations to deliver a seamless and consistent onboarding process.
• Manage offboarding activities, ensuring smooth exits that maintain positive employee experience and uphold compliance.
• Continuously review and enhance onboarding and offboarding processes to improve employee experience and organizational effectiveness.
• Corroborate attrition data with exit interviews and share insights on retention improvements.

3. Case Management and Employee Relations

• Manage and resolve employee relations cases, including grievances, disciplinary matters, and performance issues, in alignment with organisation/public service policies.
• Conduct investigations where required, ensuring fairness, confidentiality, and compliance.
• Provide guidance and counsel to managers on employee relations matters to promote consistent and effective handling of people issues.
• Collaborate with legal, compliance, and HR operations to ensure best practices and mitigate risks.

What We Are Looking For

• Education in Human Resource, Business or related field
• 6+ years of progressive HR experience, with at least 2 years in a business partnering or advisory capacity.
• Strong knowledge of employment act, public service policies, HR practices, and employee engagement frameworks.
• Proven ability to analyze data and translate insights into practical recommendations.
• Excellent interpersonal, communication, and stakeholder management skills.
• Ability to operate both strategically and hands-on in a fast-paced, dynamic environment.