Cyber Security Operations Admin

Cyber Security Operations Admin

You want to be an important member of a strong team of other makers who take pride in their work and support each other. The Cyber Security Operations Admin role monitoring Europe reports to the Manager, Security Operations, and will be a key member of the Simpson Strong-Tie Information Security team. You will support day-to-day security operations across European sites by monitoring security tools, triaging alerts, and executing standard response actions. They ensure consistent implementation of global security controls, coordinate with the MDR provider and local IT teams, and escalate complex threats or incidents to senior analysts as needed. This role helps maintain a secure, compliant environment while enabling efficient operations across the region.

Services provided: Cyber Security Administration

Support the workload for the Security Operations team, including management of alerts, notification, performance and endpoint protection tools and threat hinting services (75%).

Serve as the primary operational security contact for European plants and offices, coordinating with local IT teams to enforce security standards, resolve issues, support investigations, and ensure alignment with global security processes and toolsets. (20%)

Document actions taken, maintain accurate incident and ticket records, support metrics reporting (e.g., response times, endpoint coverage, phishing reports), and identify recurring issues or gaps to improve detection, response, and tool performance. (5%)

Internal Departments: Divisions, HR, Office, IT

External: Global Operational Team (US, EU)

If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• Education & Training: Associate degree or technical certification in IT, cybersecurity, or related field; or equivalent hands-on experience.

• Security Operations Experience: 1–2 years of experience in SOC or security operations environments performing alert triage, endpoint/security tool monitoring, or basic incident response.

• Technical Foundations: Working knowledge of endpoint protection tools, email security, identity security (MFA/SSO), vulnerability scanning, and logging/monitoring platforms.

• Incident Handling: Ability to follow playbooks, execute standard containment actions, document findings, and escalate appropriately to senior analysts or MDR providers.

• Problem Solving: Ability to troubleshoot technical issues, analyze alerts thoughtfully, and identify when issues require coordination with IT or escalation.

• Communication Skills: Clear written and verbal communication skills to document incidents, coordinate with local European IT teams, and interact with global security operations.

• Teamwork & Collaboration: Demonstrated ability to work effectively with distributed teams across time zones, building cooperative relationships with IT, plant staff, and security partners.

• Self-Management & Organization: Strong ability to manage workload, prioritize alerts and tasks, follow procedures, and maintain accuracy in ticketing and documentation.

• Service Mindset: Customer-focused approach with the ability to support users and regional teams in a professional, timely manner.

• Certifications (Preferred, Not Required): Security+ or equivalent entry-level cybersecurity certification.

This position may require domestic and international travel up to 10% of the time.

This full-time, exempt position is located in Vietnam.

Relocation is not available for this position.

Company: Simpson Strong-Tie Vietnam Company Limited