Systems & Salesforce Team Lead - Remote Eligible

Lead Consultant

As a senior technical and functional expert, this role is pivotal in translating strategic vision into tangible solutions across our enterprise applications. The Lead Consultant will guide complex projects, mentor team members, and champion best practices in system design. Embracing our Customer Centric and Growth Minded values, this role will be a key driver to Integrate, Innovate, and Accelerate our platforms, ensuring the delivery of robust, scalable solutions that meet critical business needs.

Solution Design & Architecture: Lead the design and implementation of scalable, high-quality solutions on the Salesforce platform and connected systems, ensuring alignment with architectural best practices and business strategy.

Technical Project Oversight: Lead the technical delivery of complex projects, ensuring solution integrity from design to deployment.

Strategically oversee the allocation of build and configuration work, balancing tasks between partners, consultants, and administrators to ensure efficient delivery and team development.

Team Mentorship & Coaching: Act as a technical and functional mentor to Consultants and Administrators, providing guidance, coaching, and support to foster team growth and elevate the quality of work.

Senior Stakeholder Management: Serve as a trusted advisor to business leaders and stakeholders, leading senior-level workshops, negotiating priorities, and translating complex business needs into technical specifications.

Technical Escalation Point: Act as the ultimate point of escalation for the team on challenging technical or solution-related issues, providing expert troubleshooting and resolution.

Roadmap Contribution: Partner with the Director to contribute to the strategic roadmap for enterprise applications, identifying opportunities for innovation, improvement, and consolidation.

Governance & Best Practices: Champion and enforce development standards, governance processes, documentation and best practices to ensure the long-term health, security, and scalability of the platform.

Continuous Improvement: Proactively identify and recommend opportunities to optimise business processes, improve system performance, and leverage new features to deliver greater value.

What You'll Bring

• Extensive hands-on experience in a senior consultant, business analyst, or architect role within the Salesforce ecosystem.
• Proven track record of leading complex, enterprise-level projects from discovery to delivery.
• Deep expertise in declarative configuration (Flows, Permissions), data modelling, and solution design across Sales Cloud, Service Cloud, and/or Experience Cloud.
• Experience with connected systems (e.g., HubSpot, ERPs) and an understanding of integration patterns and best practices.
• Demonstrable experience mentoring and coaching junior team members.
• Exceptional analytical, problem-solving, and communication skills, with the ability to engage effectively with senior stakeholders.
• Highly desirable certifications: Salesforce Administrator, App Builder, Sales/Service Cloud Consultant, Platform Developer I, or other advanced credentials.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume. *Please note, no agencies will be accepted in the recruitment of this role. Remote positions are only open to candidates residing in AL, AZ, CA, CO, FL, GA, HI, IL, IN, KY, MA, MN, MO, NC, NJ, NM, NY, OH, OR, PA, RI, SC, TX, UT, WA. Due to legal, tax, and business considerations, we are unable to hire outside these locations at this time. We would like to take this opportunity to thank all candidates for their application. Only candidates who meet the criteria above will be contacted for an interview.