Salesforce Business Analyst

Salesforce Business Analyst

At Similarweb, we're revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our cutting-edge platform and unique data empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we haven't stopped growing since! We're expanding our global presence with a brand-new site in Prague - home to Europe's top tech talent - and seeking exceptional pioneers to help build a new dynamic team. At Similarweb, you'll innovate fast, collaborate with brilliant minds, solve big problems, work with cutting-edge technologies and data at incredible scales, and make a tangible impact on the world's most innovative companies.

We are looking for a Salesforce Business Analyst with a strong technical foundation and hands-on experience in org definition, security models, sharing rules, and automation via Flows. The ideal candidate will bring a deep understanding of Salesforce best practices and implementation strategies.

So, what will you be doing all day?

• Org Definition & Design: Architect scalable org setups, ensuring adherence to governance models and Salesforce limits. Recommend strategies for multi-org vs. single-org approaches.
• Security & Access Controls: Define and implement secure role hierarchies, profiles, permission sets, sharing rules, and object/field-level security.
• Flow & Automation Development: Create and maintain scalable automations using Flow Builder, including record-triggered, schedule-triggered, and screen flows. Use declarative tools efficiently with minimal reliance on code.
• User Experience & Enablement: Configure intuitive user interfaces (page layouts, Lightning record pages) and support change management through training and documentation.
• Cross-Team Collaboration: Partner with project managers, solution architects, developers, and end-users to align technical solutions with business goals.
• Data Strategy & Maintenance: Support data imports, cleansing, and deduplication. Ensure proper data structure and integrity across orgs.

This is the perfect job for someone who:

• Has 3+ years of hands-on Salesforce implementation experience.
• Has strong expertise in:
• Excellent problem-solving and communication skills.
• Proven ability to work independently and manage project timelines.
• Salesforce Administrator Certification (required); Advanced Admin or Platform App Builder (preferred).

Nice to have:

• Professional Services experience is highly preferred, particularly in client-facing delivery or consulting roles.
• Experience with Salesforce CPQ is a significant plus.
• Familiarity with Agile methodology and working in sprint-based environments.
• Strong service orientation with a user-first mindset. Be responsive, patient, and proactive in addressing concerns, answering questions, and delivering support.
• Excellent communication, documentation, and stakeholder engagement skills.

Why you'll love being a Similarwebber:

• Impact: Work with the most powerful digital intelligence platform in the world, loved by both customers and employees.
• Innovation: We value open dialogue and empower everyone to bring their ideas forward. You'll have the support and resources to take initiative and drive real change.
• Our Office: Join us in our modern, newly designed office in the vibrant DOCK IN area (Prague 8). It's built to inspire focus and collaboration, stocked with snacks, drinks, fruits, and plenty of space for socializing.
• Comprehensive Benefits: We offer 5 weeks of vacation, an extra day off during your birthday month, 3 sick days or a multisport card.
• Top-tier hardware: We prioritize a great developer experience—you'll work with a MacBook Pro M3, dual monitors, and electric standing desk.
• Team events: At Similarweb, we love community! That's why we host team-building events, parties, weekly lunches, and happy hours throughout the year.
• Access to Equity programs: Join in the success of Similarweb by becoming a shareholder!
• Grow your career any way you choose: Want to become a VP or switch departments? With Career Week, personalized coaching, and our ongoing learning solutions, you'll find everything you need to grow your career right here!