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Sales Support Specialist
Coordinate service engineers and vessel monitoring to ensure timely customer service delivery
Singapore
Junior
yesterday
Sime Darby
A diversified multinational with interests in industries such as plantations, industrial equipment, motors, property, and logistics.
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Customer Service Representative
Responsible for processing of customer enquiry through emails and phone calls
Liaise with customers on their service enquires
Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them
Able to generate sales from customers enquires
Liaise with customers on fulfilment discrepancies
Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
Proper planning on allocation of service engineer for job assigned
Handling purchasing matter as per customer enquires
Ensure assigned vessels are monitored constantly
Taking extreme care when assigned engineers onboard executing job
Job Requirements
- Diploma or Bachelor's Degree in Maritime Studies, Logistics, or a related field.
- Minimum 2-3 years working experience and knowledge of maritime industry and logistics will be an added advantage
About Sime Darby
A diversified multinational with interests in industries such as plantations, industrial equipment, motors, property, and logistics.