Resource Industries Support Representative

Hastings Deering (Australia) Ltd

This unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within the Bowen Basin region. Reporting to the Resource Industries Support Manager your responsibilities will include:

• Promote and adhere to all safety requirements on site and within the workplace
• Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
• Promote consistency by being a centralized point of contact
• Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
• Create, implement and execute sales and account strategies
• Maintain and increase our market share of parts and service
• Communicate and manage challenges effecting fleet performance and satisfaction
• Manage, document and resolve customer issues and enquires

You will bring the following skills and experience to the role:

• Trade Qualified
• Demonstrated customer management experience within the mining industry
• Experience in mining, mining services or heavy earthmoving industries
• Strong commitment to Safety and continuous Improvement
• Proactive approach to sourcing solutions
• Positive attitude to developing the business through a team approach

Hastings Deering offers a wide range of benefits including:

• A rewarding career with diverse opportunities
• A competitive remuneration package
• Salary Continuance Insurance
• Employee Assistance Program for employees and their families
• Discounts on private health, vehicles, travel and more
• A culture of inspiration, innovation, collaboration and execution
• Ongoing training & support to further your career
• Annual salary reviews

If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now. For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middleton@hastingsdeering.com.au Current staff members are required to advise their line managers before applying for this role.